Speak To A Cord Blood Specialist Today
Toll Free 866.396.7283
- 7 Days A Wk
- 24 Hrs A Day
- 404.315.6500
FAQ's - Services
- How do I enroll with AlphaCord to save my baby's cord blood stem cells?
- When should I decide?
- What makes AlphaCord different from other private cord blood banks?
- Why use AlphaCord's network instead of banking directly?
- Is the company financially stable, and how long has it been in operation?
- Are AlphaCord affiliates accredited by the American Association of Blood Banks (AABB), Foundation for the Accreditation of Hematopoietic Cell Therapy (FACT) and other organizations?”
- What happens if I decide at the last minute or I have forgotten to bring the kit to the delivery room?
- What are the costs involved?
- What is your refund policy?
| How do I enroll with AlphaCord to save my baby's cord blood stem cells? | back to top |
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| When should I decide? | back to top |
Let us know as early as possible. It is best to make this decision before the 30th week of your pregnancy. Last minute orders are always welcome, we can over night a collection kit to your for next day delivery.
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| What makes AlphaCord different from other private cord blood banks? | back to top |
AlphaCord is the first network of cord blood banks. We provide discounted pricing and exclusive access to the leading cord blood banks in the country. |
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| Why use AlphaCord's network instead of banking directly? | back to top |
By using AlphaCord you have an additional layer of security. In the unlikely event the bank you’ve chosen should dissolve, we will move your cord blood to another licensed and accredited facility in our system. If you bank directly, there is typically no automatic or seamless provision for an adverse event such as this. |
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| Is the company financially stable, and how long has it been in operation? | back to top |
AlphaCord has been in business since 2002. We have no debt. Our operations are profitable. All of our affiliated labs are financially stable and have long operating histories in the cryopreservation of blood and tissue. |
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| Are AlphaCord affiliates accredited by the American Association of Blood Banks (AABB), Foundation for the Accreditation of Hematopoietic Cell Therapy (FACT) and other organizations?” | back to top |
Please go to Compare Labs to view each lab’s accreditations, processing methods and other important data. |
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| What happens if I decide at the last minute or I have forgotten to bring the kit to the delivery room? | back to top |
Our staff is prepared to assist. A kit can be rushed to you prior to the birth. Alternatively, supplies at the hospital can be used to create a suitable collection kit. Call us immediately and we will work with your health care professionals to assure the successful collection of your baby's Cord Blood. |
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| What are the costs involved? | back to top |
Your total cost will depend on the Lab and Storage options you select. Each option and its corresponding price is listed on the AlphaCord Order Form included in the Registration Packet. Complete the order form to find out what your total cost will be. You can download your Registration Packet from our web site or call 1-866-396-7283 and one will be sent by email or regular mail. You may also click here to use our online form to calculate your total first year’s cost. |
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| What is your refund policy? | back to top |
Prior to the Cord Blood leaving the hospital, all payments you have made will be refunded except $49. This amount attempts to partially absorb the costs of your enrollment, the collection kit and shipping the kit to you. Within 60 days after the lab has received and processed the blood all payments except $150 will be refunded. This amount attempts to partially absorb the costs of your enrollment, shipping the kit to you, couriering the kit to the lab and the laboratory processing of your cord blood. |
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